human potential
As technology continues to advance, it’s important not to lose sight of human potential. With continual progress in artificial intelligence (AI) reshaping entire industries, the impact on the job market is undeniable. According to a recent McKinsey report, low-wage jobs in food service and customer service are among the most vulnerable to elimination by generative...
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In Europe, unemployment has grown significantly in 2020 and is likely to return to pre-crisis levels only in 2024. The areas with the highest number of positions at risk are customer service and sales, catering, and construction. As from the graph below, losses in these sectors are linked to both the pandemic and the rise...
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